CPG Systems recently went through the process of getting accredited by the Better Business Bureau here in the BC Lower Mainland. We’re really quite happy to have been accepted. And even though many see BBB as a cakewalk to get into, I was actually a bit surprised at the thoroughness of their process.
Let me tell you a bit about the process, and why CPG thought it was a good idea.
Tagged BBB, computer support, fud-buster, tech supportOne thing I’ve come across a number of times in the last little while is a bit of disillusionment about IT companies and their practices. It’s a trend that somewhat worries me to be quite frank, because every time I come across this particular trend, I often find that I have to end up challenging the trend head on. And sometimes people are a bit skeptical, nervous, or otherwise suspicious when I do.
What I’m talking about here is the tendency in IT to be very guarded, close-mouthed, and to force solutions on people that they neither understand, nor want. Here’s why it worries me…
Tagged business support, computer support, fud-buster, tech supportWhile out at a client site yesterday, I had a discussion with them about a simple idea, that many IT companies seem to miss sometimes. It’s the principle of ‘diminishing returns’. Now for the MBA types out there, this is likely something you’re already well aware of. However for us computer support types it’s something that’s often overlooked.
Let’s take a quick look at this in greater depth, and explain a bit of how it relates to keeping your computers running at their best.
Tagged computer, Hardware, Network, printing, scanning, server, support, Uptime, workstationThe traditional thinking is that if you are going to migrate in place (on the same computer) from Windows XP to Windows 7, you have 2 choices – you can do a clean install of the operating system, reinstall all your applications and migrate data, OR you can do a two-tiered upgrade, going from XP to Vista and then from Vista to Windows 7. This is the currently accepted standard.
The problem with both of these choices is that they take an awfully long time, they are prone to errors, there’s a risk of losing vast amounts of data, or any combination of the above. No matter how you look at it, it’s risky business.
Well, we’ve been working on this specific problem for a while. We believe that many business clients would want to be able to upgrade in place, from XP to Windows 7, quickly, easily, and in a way that ensures that all the applications and user data are all moved over all at once. And we’ve been able to accomplish just that very thing. Business computer support professionals have been making noise for a while that a direct upgrade from XP to Windows 7 is something that they wanted, but did not have the ability to do.
This service is now available for businesses. We come to your premises to do the work, and it can be done on evenings or weekends to minimize the downtime and interruption to your business. If you’d like more information just send us an email through our contact page at this page
Tagged migration, upgrade, Uptime, Windows 7, windows xpMany business owners face tough decisions, often on a daily basis. Global economic woes don’t help the stress levels of your average entrepreneur, which tend to be high enough as it is. We always look for an advantage. Financial, marketing, sales, whatever the subject, small business owners can stress over it.
And over the past 12-18 months, the global economic situation has made a lot of us tighten the purse strings. Purchases have been deferred, spending slashed, budgets cut back. So the latest major economic news can actually be a bit of a relief for some of us. And maybe it also provides your with an opportunity to save some money. Here’s how.
There have been a few instances lately of media reports regarding the end of life for certain pieces of software, and other news items about software that is being advised against due to security flaws. A couple examples of this are recent comments by the German government for its citizens to stop using Internet Explorer, and then Firefox. Other news items are from Google and Amazon, saying that they will stop or limit support for Microsoft’s Internet Explorer 6 web browser.
It can all be very confusing. Between the browser wars, advertising, and sometimes dozens of applications needing patches, it’s hard to know what should be updated, or how to stay on top of it all. What’s a business manager to do in these situations?
Tagged Business Software, computer support, firefox, internet explorer, tech support, upgrade, Vista, Windows 7, windows xp