CPG Systems recently went through the process of getting accredited by the Better Business Bureau here in the BC Lower Mainland. We’re really quite happy to have been accepted. And even though many see BBB as a cakewalk to get into, I was actually a bit surprised at the thoroughness of [...]
Tagged BBB, computer support, fud-buster, tech supportOne thing I’ve come across a number of times in the last little while is a bit of disillusionment about IT companies and their practices. It’s a trend that somewhat worries me to be quite frank, because every time I come across this particular trend, I often find that I have to end up challenging [...]
Tagged business support, computer support, fud-buster, tech supportWhile out at a client site yesterday, I had a discussion with them about a simple idea, that many IT companies seem to miss sometimes. It’s the principle of ‘diminishing returns’. Now for the MBA types out there, this is likely something you’re already well aware of. However for us computer support types it’s something [...]
Tagged computer, Hardware, Network, printing, scanning, server, support, Uptime, workstationThe traditional thinking is that if you are going to migrate in place (on the same computer) from Windows XP to Windows 7, you have 2 choices – you can do a clean install of the operating system, reinstall all your applications and migrate data, OR you can do a two-tiered upgrade, going from XP [...]
Tagged migration, upgrade, Uptime, Windows 7, windows xpMany business owners face tough decisions, often on a daily basis. Global economic woes don’t help the stress levels of your average entrepreneur, which tend to be high enough as it is. We always look for an advantage. Financial, marketing, sales, whatever the subject, small business owners can stress over it.
And over the past 12-18 [...]
There have been a few instances lately of media reports regarding the end of life for certain pieces of software, and other news items about software that is being advised against due to security flaws. A couple examples of this are recent comments by the German government for its citizens to stop using Internet Explorer, [...]
Tagged Business Software, computer support, firefox, internet explorer, tech support, upgrade, Vista, Windows 7, windows xp