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{ Category Archives } Business Process

The Perils of Self-Managed Tech Support

A lot of companies, especially the small to mid-sized firms, don’t see the value in having dedicated tech support. To many, IT is a cost centre with no measurable ROI. Instead, they have someone on the inside who has “a pretty good feel” for computer issues. This is the person who does the setups, handles [...]

A Big SEO Change

I know there’s a bunch of folks that will check back here from time to time, and so you need to be aware of a pretty significant change t this blog, coming up this week.
We’re moving it.
In the past this blog has been kept independent of the CPG Systems company website. The idea has been [...]

The Media And Windows 7

I came across an article on a major US cable news network yesterday, that leaves me feeling a bit baffled. And wondering what happened to the idea of independence in journalism.
The article is a piece on Windows 7. And it proceeds in short order to say that “A whopping 31% of clients have reported problems [...]

SEO Part Deux

Following up on the last post about search engine optimization (SEO), I wanted to continue with a bit more information on how the whole process is working for me.
Several weeks in, and I’m even more glad than before that I decided to enlist some professional help. I’m even more sure than I was before that [...]

Starting on SEO

A few months ago, I started doing some search engine optimization (SEO) on the company website.
SEO is a process whereby you make your website more “find-able” and readable by the search engines. This in turn is (theoretically) going to lead to a better ranking on the search engine, when people search for a specific phrase [...]

Social Media for Business

I came across an interesting article this morning. I honestly think that business people should pay close attention to this one.
Remember a few years back when the term “cyber-sqautter” came into being? It related to people who registered domain names (like acme.com) even though they had no relationship to the company or person? And then [...]