CPG Systems recently went through the process of getting accredited by the Better Business Bureau here in the BC Lower Mainland. We’re really quite happy to have been accepted. And even though many see BBB as a cakewalk to get into, I was actually a bit surprised at the thoroughness of [...]
Tagged BBB, computer support, fud-buster, tech supportOne thing I’ve come across a number of times in the last little while is a bit of disillusionment about IT companies and their practices. It’s a trend that somewhat worries me to be quite frank, because every time I come across this particular trend, I often find that I have to end up challenging [...]
Tagged business support, computer support, fud-buster, tech supportThe traditional thinking is that if you are going to migrate in place (on the same computer) from Windows XP to Windows 7, you have 2 choices – you can do a clean install of the operating system, reinstall all your applications and migrate data, OR you can do a two-tiered upgrade, going from XP [...]
Tagged migration, upgrade, Uptime, Windows 7, windows xpThere have been a few instances lately of media reports regarding the end of life for certain pieces of software, and other news items about software that is being advised against due to security flaws. A couple examples of this are recent comments by the German government for its citizens to stop using Internet Explorer, [...]
Tagged Business Software, computer support, firefox, internet explorer, tech support, upgrade, Vista, Windows 7, windows xpI came across an article on a major US cable news network yesterday, that leaves me feeling a bit baffled. And wondering what happened to the idea of independence in journalism.
The article is a piece on Windows 7. And it proceeds in short order to say that “A whopping 31% of clients have reported problems [...]
The big theme from my clients for the past couple of weeks has been pretty consistent. I receive an email from a staff member at one of my clients, with a forwarded email message, and a question – “Is this legit?”. Without fail, the answer is no… the email is not legitimate. It’s another attempt [...]