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{ Category Archives } Hardware

Diminishing Returns

While out at a client site yesterday, I had a discussion with them about a simple idea, that many IT companies seem to miss sometimes. It’s the principle of ‘diminishing returns’. Now for the MBA types out there, this is likely something you’re already well aware of. However for us computer support types it’s something [...]

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Timing

Many business owners face tough decisions, often on a daily basis. Global economic woes don’t help the stress levels of your average entrepreneur, which tend to be high enough as it is. We always look for an advantage. Financial, marketing, sales, whatever the subject, small business owners can stress over it.
And over the past 12-18 [...]

The Perils of Self-Managed Tech Support

A lot of companies, especially the small to mid-sized firms, don’t see the value in having dedicated tech support. To many, IT is a cost centre with no measurable ROI. Instead, they have someone on the inside who has “a pretty good feel” for computer issues. This is the person who does the setups, handles [...]

Windows 7 Readiness Tools

So we spoken about some of the features of Windows 7, like the touchscreen support. We’ve discussed the potential pitfalls of the upgrade process. And we also know how Windows 7 can save your business bacon.
So now yoou want to know if it can all work for you. Or if only some of it will [...]

Virtualization Explained

Lots of small business owners have heard the term ‘virtualization’ but may not understand some of the technical details, or the benefits. So I’d like to spend a few minutes giving you a brief run down of what it is, how it works, and what it means for you.
(This article is also a prequel to [...]

Windows 7 – Touch Screen Support

One of the things I’m really excited about with Windows 7 is the native support for touch screens. Especially given that so-called “all-in-one” PC’s are starting to come out into the mainstream as well.
So how can this be a game changer? And how can it benefit your business?